Thursday, April 26, 2012

Loyalty Earned, Loyalty Given

Today I got a call from one of you out there: Call: "Hi, I want to see a house on X Avenue, and my agent is out of town". Me: "So call your agent to set up an appointment when he returns". Call: "No, I want to see it right now, and don't want to wait- you'll still get a commission". Me: "I don't work that way, call the agent on the yard sign". Call: "I don't know who that was". ( I look it up). "Wrong brokerage sir, try this number".

Note: Agents are not interchangeable, they are not doormen, they are not chauffers, they try to parlay time and expertise into money. Agents represent clients with whom they establish a relationship, and invest their time and efforts getting good deals for those clients in order to make their living. I unhesitatingly provide any service of which I'm capable for clients with whom I've established mutual loyalty. We develop an intense loyalty, both personal and fiduciary, with our clients, and expect the same from them.  This is proven, when clients call me for service years after we've met.  We want to meet good people and help them to the best of our ability. Those looking to cheat me of time and efforts should apply elsewhere.

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